About us

The Information Technology Department (ITD) strives to create a meaningful impact by leveraging smart technology to serve employees and the community. IT supports and maintains essential City services through business solutions, cybersecurity, and the Customer Contact Center.

Mission

To empower the City of Memphis through innovative, secure, and customer-focused technology solutions that enhance public service delivery, drive operational excellence, and improve the quality of life for all citizens.

Vision

To be a national leader in public sector technology by leveraging smart city innovation, data-driven insights, and digital transformation to build a safer, smarter, and more connected Memphis.